FAQ - Relating to canceling a service
Need help knowing how to cancel your service? We got you, here is our frequently asked questions.
Q. Will just stopping paying invoices end my service?
A. If you just stop paying your invoices this will not end your service, we will continue to send you invoices as you need to let us know that you would like to cancel.
Q. How do I cancel?
A. To cancel your service you can make a support ticket letting us know what date would suit you.
Not sure how to make a support ticket? Click here
Q. Can I cancel whatever date I want to?
A. Yes! You can cancel whatever date you want to, however if you do a date after your usual monthly membership payment then you will be charged so we suggested canceling before then.
FAQ - Relating to hardware
Hardware FAQ Have some questions relating to hardware? No problem at all Lokket has your back! Here you can view our frequently asked questions. 1. Do you have a buy back program? A. No at the moment we do not have a buy back program in place. ...
FAQ - Relating to services
Got questions about what services we offer? See our FAQ! Can't see any answers to questions you have? No problem you can make a support ticket here. 1. Do you sell Home WiFi? A. Yes, we do sell home WiFi, however you will need to be at one of the ...
FAQ - How to contact support
How to contact support FAQ Not sure how to get in contact with us? No problem we got you covered. Wanting to chat to one of our support representatives? Our main number : +1 833-356-5538 Who can I email? To make a support ticket and talk to ...
Policies Interested in seeing our policies? Have a look here. Click here for our Billing Policy Click here for our Terms of Service Click here for our Warranty Policy